Website Policy2018-06-08T16:02:38+00:00

Privacy Policy

Your privacy is important to us.  We use personal information to allow us to process your service requests.  We do not sell, trade, or otherwise transfer to any outside parties your personal information.  We will, on occasion, carry out market research and send you details of services and offers that we think may be of interest to you.

Security Policy

All security on our website is treated seriously.  We undertake security steps to the best of our abilities, including the use of SSL technology, to protect data transmissions.

Shipping Policy

We attempt to ship products as quickly as possible via UPS, however we keep limited inventory on hand.  Most products are produced when ordered.  For smaller products, please allow a two-week shipping date.  For a full-length sitting pillow, please allow a three-week shipping date.

Product Quantity Policy

Our website allows a maximum order of 100 products at a time.  For requests of orders greater than 100, please contact us to discuss your order.

Return Policy

We know you’ll love our products as much as we do.  In fact, if for any reason you’re not completely satisfied, just return your undamaged product in its original packaging within 30 days and we’ll issue a full refund or product exchange.  If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.

Cleaning – Spot clean only.

Fabric Safety

While we are committed to using high quality and safe materials in our products, in no event shall PHAMOUS PHOLKS be liable for any direct, indirect, punitive, special or consequential damages whatsoever arising out of or connected with the use, misuse or safety of any product purchased herein.  You agree and acknowledge that any product purchased should be used at your own risk.  You further agree that in the event that PHAMOUS PHOLKS is deemed liable for any harm caused, the amount for which it shall be liable is capped to customer’s cost of the product.

Accepted Payment Methods

Visa and Master Card